Best Leisure Happy Holiday Travel

Email:info@travelturkeyistanbultour.com

Address: Sakızağacı Mahallesi, İstanbul Cad. No:52/19 Bakırköy, İstanbul – Türkiye

Website:www.travelturkeyistanbultour.com

1. DATA CONTROLLER

Pursuant to the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data will be collected, processed, and protected by Best Leisure Happy Holiday Travel as the Data Controller.

2. PURPOSE OF PROCESSING PERSONAL DATA

Your personal data may be processed for the following purposes:

• To complete reservations for tours, transfers, accommodations, and related travel services,
• To issue invoices and manage payments,
• To communicate with you regarding bookings, changes, and cancellations,
• To comply with legal obligations, particularly tourism, tax, and consumer protection regulations,
• To provide customer support and after-sales services,
• To carry out marketing, promotional, and customer satisfaction activities (subject to your consent).

3. METHOD OF DATA COLLECTION

Your personal data may be collected through:

• Online booking forms on our website,
• Emails and phone calls with our customer service team,
• Travel documents and contracts,
• Cookies and similar technologies used on our website (for analytical and marketing purposes).

4. LEGAL BASIS FOR PROCESSING

Personal data is processed in line with the conditions specified under Articles 5 and 6 of KVKK, including:

• Explicit consent of the data subject,
• Necessity for the performance of a contract,
• Fulfillment of legal obligations,
• Legitimate interests of the Company, provided that it does not harm fundamental rights and freedoms.

5. TRANSFER OF PERSONAL DATA

Your personal data may be shared with:

• Hotels, airlines, and transport companies for service delivery,
• Business partners and suppliers involved in organizing your travel,
• Official authorities when legally required.
• Your data may be transferred abroad if international travel services are booked, in accordance with KVKK provisions and subject to your consent.

6. RIGHTS OF THE DATA SUBJECT

Under Article 11 of KVKK, you have the right to:

• Learn whether your personal data is processed,
• Request information regarding the processing,
• Learn the purpose of processing and whether it is used accordingly,
• Know the third parties to whom your personal data is transferred domestically or abroad,
• Request correction if your personal data is incomplete or inaccurate,
• Request deletion or destruction of personal data under legal conditions,
• Request notification of the above operations to third parties,
• Object to the occurrence of any result against you by means of processed data,
• Claim compensation if you suffer damages due to unlawful processing of personal data.

Requests regarding your rights can be submitted to us via email at info@travelturkeyistanbultour.com.

7. RETENTION PERIOD

Your personal data will be stored for the period required by the purposes of processing, relevant legislation, and statutory limitation periods. After this period, your personal data will be deleted, destroyed, or anonymized.

8. CONTACT

For any questions or requests regarding your personal data, please contact:

Best Leisure Happy Holiday Travel

Email: info@travelturkeyistanbultour.com

Address: Sakızağacı Mahallesi, İstanbul Cad. No:52/19 Bakırköy, İstanbul – Türkiye